What These Answers Actually Cover
This FAQ is built around the real questions we get from people setting up accounts, making their first deposit, and trying to cash out. We cover the full payment path — from linking your PayPal or Venmo account to confirming a Play+ prepaid card balance — plus identity verification, state eligibility, and how our support channels work when something doesn't go as
expected. We don't give you corporate boilerplate here. Each answer walks through the actual step, the actual screen, or the actual reason something happens the way it does. If you're in New York and wondering whether you can access the lobby, or you deposited via Venmo and want to know when that clears, the answer is in this page. Anything not covered
here goes straight to our live chat team.
- PayPal
- Venmo
- Play+